Bill Heywood - Senior Housing Officer
My name is Bill Heywood and I have worked at Bushbury Hill EMB since November 2004. As Senior Housing Officer I manage the Tenancy Team who deliver the tenancy management and reception services. As part of the management team at Bushbury Hill I work with our Tenant Managers on bringing forward new services as well as improving exisiting services. I am also responsible for managing the tenancies of approximately half our homes in Bushbury Hill.
Although not an official role I like to promote environmental initiatives at Bushbury Hill. We now recycle much of the plastic, glass, tin and paper used in the office as well as switching off appliances at night.
I have previously worked in York for four years managing housing for the council there. I am a member of the Chartered Institute of Housing.
It is different working for a tenant led organisation because the whole ethos of the organisation comes from a background of tenant activism and the conviction that it was possible to provide a better service.