| BVPI |
Arrears |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| BV66b |
% of tenants with more than seven weeks (gross) rent arrears |
4.00% |
3.59% |
3.71% |
3.62% |
3.72% |
| BV66d |
% of tenants evicted as a result of rent arrears |
0.50% |
0.24% |
0.12% |
0.00% |
0.00% |
| N/A |
Arrears as a % of rent roll |
1.50% |
1.94% |
2.01% |
2.22% |
1.95% |
| BVPI |
Voids |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| BV212 |
Average time to relet housing (key to key) |
28 |
11.14 |
12.56 |
23.68 |
25.95 |
| N/A |
Number of properties let in the period |
N/A |
7 |
9 |
12 |
9 |
| Ref |
Repairs |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| Former BVPI72 |
% of urgent repairs completed within Government time limits (Right to Repair regs) |
97% |
99.56% |
98.35% |
98.21% |
97.61% |
| Former BVPI73 |
Average time taken (calendar days) to complete non-urgent repairs |
15 |
7.97 |
10.1 |
9.79 |
9.2 |
| N/A |
% of routine repairs completed on time |
97% |
99.33% |
98.46% |
98.41% |
98.00% |
| N/A |
% of emergency repiars completed on time |
97% |
98.10% |
96.21% |
97.47% |
97.79% |
| Ref |
Management Centre Information |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| N/A |
Average number of weekly visitors |
265 |
891.66 |
889 |
894.66 |
895.42 |
| Ref |
Corporate Health & Governance |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| N/A |
Number of Formal/Informal Board Meetings |
N/A |
4 |
7 |
7 |
9 |
| Ref |
Participation/Information & Communication |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| N/A |
Number of times website updated/amended within the period |
N/A |
15 |
3 |
6 |
5 |
| Ref |
Shareholder membership |
Target |
Qtr 1 |
Qtr 2 |
Qtr 3 |
Qtr 4 |
| N/A |
Membership (% of households with shareholders) |
60% |
43% |
43% |
44% |
51.77% |
| N/A |
How many have joined YTD |
N/A |
9 |
22 |
67 |
114 |
| N/A |
How many have left YTD |
N/A |
4 |
10 |
16 |
24 |
