| BVPI | Arrears | Target | Q1 | To Date |
|---|---|---|---|---|
| BV 66b | % tenants with more than seven weeks (gross) rent arrears | 3.5 | 3.68% | 3.68% |
| BV 66c | % of tenants in arrears who have had NSPs served. | 45 | 18% | 18% |
| BV 66d | % of tenants evicted as a result of rent arrears. | 0.5% | 0% | 0% |
| GNPI29 | Arrears as % of rent roll | 1.5% | 1.96% | 1.96% |
| LS02 | Void Loss as % of rent roll | 1% | £3,077 | 0.12% |
| BVPI | Voids | Target | Q1 | To Date |
| BV 212 | Average time to re-let housing | 30 | 21 | 21 |
| Ref | Repairs | Target | Q1 | To Date |
| Former BVPI 72 | % of urgent repairs completed within government time limits (Right to Repair regulations) | 95 | 96% | 96% |
| Former BVPI 73 | Average time taken (calendar days) to complete non-urgent repairs | 20 | 14 | 14 |
| Former BVPI 185 | % of responsive repairs for which an appointment was made and kept. | N/A | ||
| Local PI (LS06) | % of emergency repairs completed as a proportion of all repairs. | 15 | 16% | 16% |
| GNPI 18 | % of emergency repairs completed on time | 95 | 95% | 95% |
| GNPI 20 | % of routine repairs completed on time | 95 | 94% | 94% |
| Local PI | Finance | Target | Q1 | To Date |
| BVPI165a | Average weekly cost of management per dwelling | 7.51 | ||
| BVPI165b | Average weekly cost of repairs per dwelling | 17.43 |