Quarterly Performance Indicators - Quarter 2 2007

BVPI Arrears Target Q2 To Date
BV 66b % tenants with more than seven weeks (gross) rent arrears  3.5 3.56% 3.56%
BV 66c % of tenants in arrears who have had NSPs served.  45 24% 24%
BV 66d % of tenants evicted as a result of rent arrears.  0.5% 0%  0%
GNPI29 Arrears as % of rent roll  1.5% 2.06% 2.06%
LS02 Void Loss as % of rent roll  1% £7,097 0.26%
BVPI Voids Target Q2 To Date
BV 212 Average time to re-let housing 30 29 22
Ref Repairs Target Q2 To Date
Former BVPI 72 % of urgent repairs completed within government time limits (Right to Repair regulations) 95 98% 98%
Former BVPI 73 Average time taken (calendar days) to complete non-urgent repairs 20 11 11
Former BVPI 185 % of responsive repairs for which an appointment was made and kept. N/A  
Local PI (LS06) % of emergency repairs completed as a proportion of all repairs.  15 15% 15%
GNPI 18 % of emergency repairs completed on time 95 95% 95%
GNPI 20 % of routine repairs completed on time 95 97% 97%
Local PI Finance Target Q2 To Date
BVPI165a Average weekly cost of management per dwelling 7.51

BVPI165b Average weekly cost of repairs per dwelling 17.43