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Who's Responsible

Tenants Repairs Service

In accordance with your tenancy agreement there are a number of items for which the tenant is responsible. Some examples are as follows:

If these repairs have to be carried out by BHEMB on the tenants’ behalf then the tenant  will be charged. Of course though, we will always give consideration to the elderly, infirm or disabled and in these cases each matter would be treated on its own merit.