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Universal Credit Help

Universal Credit (UC) replaces Working Tax Credit, Child Tax Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance and Housing Benefit.  If you are currently in receipt of any of these then you will be moved onto UC at some point.

Most people who have a change in circumstances that changes the type of benefit they claim must make a claim for UC which means the number of people on UC is increasing all the time.

In order to claim UC you will need:

  • Proof of identity, ideally a passport or driving licence
  • Your own email account
  • Your own bank account (not a Post Office account)

You will then have to apply and manage your UC account online. UC is paid monthly in arrears and you will have to wait 5 or 6 weeks for your first payment, although you can get an advance on this (which you must pay back). Any money to help pay your rent will be included in your UC and you will be responsible for paying your own rent. You should plan to get your rent account into credit now so that you can cope with the move to UC.

If you are affected by any general money problems or debt please phone Shirley Lawrence on 01902 552995 or Louise Peate on 01902 556562 or call in at the Management Centre to make an appointment.

For more information on Universal Credit, Please visit here.

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Aiming to deliver high quality customer service & provide high standard homes for our tenants.

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