Shirley Lawrence - Housing Officer
Telephone: 01902 552996
My name is Shirley Lawrence and I started my employment here at Bushbury Hill Estate Management Board in July 1999.
I began my employment here as a Repairs Clerk alongside two Property Inspectors and a handyman offering a repair’s service to our homes on the Bushbury Hill Estate.
In 2001 I was offered a Housing Officer’s position dealing with rent management, anti-social behaviour and any other housing issues our tenant’s wanted help with. To improve my skills, I completed the NVQ II Housing Management Course and the Chartered Management Institute’s Certificate Level II in Team Leading which I enjoyed.
In 2004 another opportunity arose within the repairs department in covering the Property Inspector’s role until one was appointed. This has meant enrolling and passing a two year BTEC National Construction Course. Whilst doing this course I assisted the Quantity Surveyor in inspecting our homes and ordering repair work using the Schedule of Rates.
I am back to my position as a Housing Officer helping and advising our tenants which I thoroughly enjoy. I get great pleasure in viewing and signing new tenants up for their new home and seeing the joy on their faces when I hand over the keys to them.
I have been working here for 9 years now, and it has been and continues to be an enjoyable experience working for the Bushbury Hill EMB, the staff is great the tenants are great and I feel great.