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Rent

Thank you to everyone who pays their rent on time and in full – nearly all tenant in Bushbury Hill does. Without this we would have no money to pay for the services that we provide.

Direct Debit - The easiest way to apply

We know that many tenants pay all their other bills by Direct Debit. So why not pay your rent that way too, you can choose to pay weekly, fortnightly, 4 weekly or monthly on any date that suits you. It takes just one call to 01902 556789 to set it up now.

Rent Arrears

We understand that from time to time things can happen which make it hard to pay the rent. When something occurs which causes you difficulty in paying,  contact us immediately. When you contact us the Income Management team, can offer advice and support.

Universal Credit

Universal Credit (UC) replaces Working Tax Credit, Child Tax Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance and Housing Benefit.  If you are currently in receipt of any of these then you will be moved onto UC at some point.

Most people who have a change in circumstances that changes the type of benefit they claim must make a claim for UC which means the number of people on UC is increasing all the time.

In order to claim UC you will need:

  • Proof of identity, ideally a passport or driving licence
  • Your own email account
  • Your own bank account (not a Post Office account)

You will then have to apply and manage your UC account online. UC is paid monthly in arrears and you will have to wait 5 or 6 weeks for your first payment, although you can get an advance on this (which you must pay back). Any money to help pay your rent will be included in your UC and you will be responsible for paying your own rent. You should plan to get your rent account into credit now so that you can cope with the move to UC.

If you are affected by any general money problems or debt please phone Shirley Lawrence on 01902 552995 or Louise Peate on 01902 556562 or call in at the Management Centre to make an appointment.

Our vision is at the heart of the service we provide to our tenants, we work to a clear set of values.

Aiming to deliver high quality customer service & provide high standard homes for our tenants.

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